When I began as the Library Director in February 2007, one of my goals was to gain more feedback from library patrons about how to improve library services.  In February 2008, that goal was partly accomplished.  Staff from the South Central Regional Library Council in Ithaca visited the library on three days.  They conducted focus groups, asking questions of library patrons, key community leaders, and staff members about library services.

The results of the focus groups are in, and you can read them by clicking on the link below.  The participants provided many worthwhile suggestions on improving library services, and the Library Board of Trustees will be discussing the report in the future.

I mentioned that my goal of gaining feedback was partly accomplished, because gaining feedback is an ongoing process.  If you have any suggestions for improving the library, please don't hesitate to complete a comment card and drop it in the suggestion box. Boxes are located in the Children's Room, the Teen area and near the front desk.